HELP DESK SERVICES

Providing You Top Tier Help Desk Services

Having the best real estate software means little if your company lacks the resources it needs for troubleshooting when it’s necessary. That’s why we provide offshore help desk services to your company in case you already implemented the software with your resources. Even the best implementation can result in troubleshooting. A new system can be confusing for your users, and mistakes are common during onboarding, right after onboarding. Adding new data and assets to these platforms can also result in system errors. Our help desk solutions ensure your company’s software runs smoothly regardless of the platform you’re using.

The Importance of Management Software in Real Estate

Software implementation should come as a priority for all companies looking to remain competitive. That means staying up-to-date with the latest releases and how they can benefit your operations. However, software implementation isn’t enough if done improperly. It can be complicated, too. You have to keep track of many variables, while reviewing the processes and verifying the data is correct. A good system with professional support guarantees vital advantages. We help you ensure you reap these benefits.

Central Databases

The main benefit of implementing real estate software is accessing a centralized database with all your assets, resources, and projects. Our help desk support helps you keep your users from feeling overwhelmed by the information and features available.

Automation Capabilities

ERP software provides plenty of additional functionality via third-party integrations. That includes automation scripts, to streamline your operations further. Implementing these scripts is useful and with our professional support, you won't encounter issues.

Back Office Streamlining

The most important advantages from real estate software tie directly into your back office. Things like financial accounting, asset valuation, and lease management become seamless thanks to these platforms. We can resolve data losses occurred by users quickly.

Easier Management

Centralizing all your company’s main operations makes management a lot more straightforward. Your resources can access all the information they need from a single platform. You can also track maintenance and renovation projects.

Why Us?

Our team at KriyaGo provides nothing but premium offshore support for your real estate software. We work with Yardi, MRI, Procore, Concur, and other major brands in the market. We provide professional resources to every client with the experience necessary for the best support service available in the market. KriyaGo provides professional resources with the experience necessary for the best support service available in the market. Our catalog includes software consultancy, full implementation, migration, and offshore help desks.

Software Specialization

We offer specialized resources for every software available within our services. You don’t have to stress over working with inexperienced staff who’ll simply improvise. We train every department on the platforms we integrate into our catalog. Our official partnerships also grant us access to exclusive resources to improve our service.

Premium Consultancy

We can help your company make the most out of its software implementation budget. We constantly research the market, looking for new releases that we can add to our solutions. From our tailored services, you can access unique insight into which systems are better for your goals.

Professional Support

Our help desk offers the same efficiency as an in-house department. The result is a cost-effective approach to leverage professional resources immediately. We work with support tickets, live chat, phone calls, and more. Our support is available 24/7 for all clients.

System Integration

Most real estate management software supports extensive third-party integrations. This feature can add more functionality: from marketing and additional tools to full-on automation scripts. Our services include finding and integrating the best systems into your management software to add more value to your package.

Brand Partnerships

We’re also partners with most major brands currently in the market. This ensures you can access exclusive benefits you wouldn’t otherwise receive from many of our competitors. That includes special resources and documentation, in-depth support, and even better deals. It’s also a statement of our experience working with these platforms.

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